First, thank you so much for your business. We truly value you as our customer. 

We're sorry to hear your face mask was flawed.

Though rare, this can happen from time to time, unfortunately. 

Please send a digital photo to show us the damaged mask as well as your ORDER NUMBER & INFORMATION and we'll be sure to send the replacement mask to you.

 

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Canvas Cultures Support
Support@CanvasCultures.com
(415) 687-4317